we had the MISFORTUNE to employ bracken estates as our letting agent for our home in Enniskerry . PLEASE TAKE TIME TO READ THIS . we moved to the US thinking our home was in good hands and how wrong we were . we had to arrange from abroad a plumber to call to our home as we were told by bracken estates they did not have a plumber on their books . their response to any work needed in our house was at the very least dreadful and slow and as a result we arranged it from the US ourselves . mr david bracken was dealing mainly with my wife and i would doubt he would have behaved as such if he were dealing with a man or if we were not abroad , when the tenant was leaving we ask him could he meet with them to make sure all bills was paid and our house was in the condition we left it . The response from him was no he was not going to do that and in his words our relationship was over . So we were left high and dry by this man . i intend to take further action on this when i am back home in 2016. paul white